Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”). As the approved distributor of Zechstein Minerals products in Australia and the Asia region, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with the Site. We call this automatically collected information “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more details on cookies, and how to disable them, visit http://www.allaboutcookies.org.
  • “Log files” track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record how you browse the Site.

Additionally, when you make (or attempt to make) a purchase through the Site, we collect certain details from you, including your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number. We call this information “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect primarily to fulfil any orders placed through the Site (including processing payment, arranging shipping, and sending invoices or order confirmations). We also use this information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • When consistent with your preferences, provide you with information or marketing relating to our products and services.

Device Information is used to help us identify potential risks and fraud (especially via your IP address) and more generally to improve and optimise our Site, for example, by analysing how customers browse and interact with it, and by assessing the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use it as described above. For example, our online store is powered by Shopify - you can read more about how Shopify uses your information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how customers use the Site. You can read more about Google’s handling of data here: https://www.google.com/intl/en/policies/privacy/, or opt out here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information when required to comply with Australian law, respond to lawful requests (such as subpoenas or search warrants), or to protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertising or marketing communications we believe will be relevant to you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) information page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

You can also manage preferences via the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please note we do not change our Site’s data practices in response to “Do Not Track” signals from your browser.

Your Rights

If you are an Australian resident, you have rights under the Privacy Act 1988 (Cth), including the right to access personal information we hold about you and to request corrections if it is inaccurate, outdated, or incomplete. To exercise these rights, please contact us using the details below.

If you are located outside Australia, including in the European Union, please note that your information may be transferred internationally, including to servers in Australia, where our Site is hosted and operated.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will always be posted on this page.

Minors

The Site is not intended for individuals under the age of 18.